Privacy Policy

1. Introduction

Welcome to ClipStudios.AI. This Privacy Policy is provided by ClipStudios.AI, an eenmanszaak (sole proprietorship) registered in the Netherlands ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation platform.

2. Data Controller Information

The data controller responsible for your personal information is:

For privacy-related inquiries, please contact:
Email: privacy@clipstudios.ai

All references to "ClipStudios.AI", "we", "us", or "our" in this Privacy Policy refer to ClipStudios.AI.

3. Information We Collect

3.1 Personal Information

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Payment information (processed securely through third-party payment processors)
• Profile information (avatar, preferences, settings)
• Communication data (support tickets, feedback, correspondence)

3.2 Usage Data

We automatically collect certain information when you use our platform:

• Video generation data (prompts, settings, generated content)
• Device information (IP address, browser type, operating system)
• Usage statistics (features used, time spent, interactions)
• Cookies and similar tracking technologies

3.3 Content You Create

We store the videos you generate, the text prompts you submit, and the images you upload in order to provide the service. This content is associated with your account. We do not use it to train artificial-intelligence models. See section 9.2 for full detail on how your content is used.

4. How We Use Your Information

We use your information for the following purposes:

• To provide, maintain, and improve our video generation services
• To process your transactions and manage your subscription
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and customer service requests
• To detect, prevent, and address technical issues and fraudulent activity
• To comply with legal obligations and enforce our terms
• To send marketing communications and our newsletter (with your consent) — every such message includes an unsubscribe link, and you can withdraw your consent at any time

5. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: Third-party vendors who perform services on our behalf (payment processing, analytics, hosting)
• AI Model Providers: We route generation requests through third-party AI aggregation and inference providers, which in turn connect to various AI model providers. Some of these providers process data outside the EU, including in the United States.
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our company
• With Your Consent: When you explicitly agree to share your information

We do not sell your personal information to third parties.

For the AI models available on our platform, see our AI Model Terms.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Generated media files are retained on our AI providers' systems for up to 14 days. Within our own systems, your generated content is retained for as long as your account remains active, and is deleted within 6 months of account closure unless a longer period is required by law. You can delete individual content at any time from your account settings.

8. GDPR Compliance & Your Data Rights (EU Users)

8.1 Our Approach

ClipStudios.AI is an EU-first platform built to meet GDPR requirements. Your account data is stored in EU data centres. Generation requests are routed to AI model providers, some of which process data outside the EU. We provide data export and deletion on request, and aim for transparency in how your data is handled.

8.2 Your Rights Under GDPR

You have the following rights:

• Right of access: Request a copy of your data
• Right to rectification: Correct inaccurate data
• Right to erasure: Delete your account and data
• Right to data portability: Export your data
• Right to withdraw consent: Opt-out of communications
• Right to lodge a complaint: Complain to a data protection supervisory authority

If you are in the European Union, you may lodge a complaint with the supervisory authority in your country of residence. As we are established in the Netherlands, you may also complain to the Dutch supervisory authority, the Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl). We would appreciate the chance to address your concerns first, so please consider contacting us before doing so.

8.3 Exercising Your Rights

To exercise these rights, contact: privacy@clipstudios.ai

9. Generated Content & Privacy

9.1 Your Ownership and Responsibility

You own all videos generated on ClipStudios.ai. However, you are responsible for:

• Ensuring generated content respects others' privacy
• Not including personal data in videos without consent
• Complying with GDPR and local privacy laws

9.2 Our Use of Your Content

We do not use your generated content to train AI models. We may use generated content for marketing or promotional purposes; you can opt out at any time via your account settings or by contacting support.

10. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

11. GDPR Additional Compliance (EU Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• We process your data lawfully based on consent, contract performance, or legitimate interests
• You have the right to lodge a complaint with a supervisory authority — in the Netherlands this is the Autoriteit Persoonsgegevens
• We implement appropriate safeguards for international data transfers
• We conduct data protection impact assessments where required

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features.

13. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a person under 18, we will take steps to delete such information promptly.

14. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy. Our operations are based in the Netherlands, and we comply with applicable EU data protection regulations.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: